Technical Support
DLG Systems Consulting
Computers Working for You
Installation and Upgrades for
- Internal peripherals (i.e. video cards, network cards, graphics cards)
- Operating systems
- Memory upgrades
Resolve system resource conflicts
Installation and configuration of Internet access
Installation and configuration of Windows
Set-up, modify & configuration of Windows 2000/XP/2003
Windows optimization
Data Backup and restoration
Routers - Wired & Wireless
Printers & Print Servers
Scanners
Modems
DVD Drives
Video and Sound Cards
USB Devices
CD/DVD Writers
Zip/Jazz Drives
External Hard Drives
Monitors
Keyboards – Wired & Wireless
How to install associated software given with peripheral
PDAs and Handheld Devices
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Desktop PC and Laptop Support
Hardware
Software Installation, Configuration and Support
Operating Systems Support:
- Install, configure and support for Windows 2000 / XP / 2003
- Install, configure and support Windows Server 2000 / 2003
- Support for Windows 98/Me
- Microsoft Windows Updates
Resolution of Windows crashes and BSOD ("Blue Screen Of Death") issues
Professional assessment of system requirements and capabilities
Install, configure and troubleshoot various software including Microsoft Office 2000 / XP / 2003
Troubleshoot system wide software issues
Microsoft Office Updates
Peripheral Devices - Installation, Setup and Support
Installation of PC synchronizing software
Configure Connecting the HotSync cradle/cable
Install and Configure handheld software
Troubleshoot sync problems
Configure network access for handhelds
Hardware Drivers
Install, configure and troubleshoot hardware driver issues
Anti-Virus Installation & Support
Assessment of Antivirus and Antispyware needs
Support for:
- AVG Antivirus
- F-Prot Antivirus
- Kaspersky Antivirus
- Norton Antivirus and System Works
- McAfee Anti-Virus
- Panda Antivirus
- Trend Micro PC-Cillin
