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DLG Systems Consulting       Computers Working For You

    Contact Us

 (647) 367-5978   Office
 (416) 827-1224   Cell

Also available after hours and on weekends

 

 Frequently Asked Questions

What is DLG Systems Consulting?
DLG Systems Consulting is a firm that has been providing premier technical support and computer sales for over 10 years.  Our passion and determination is to serve our customers with superior customer service and quality workmanship, surpassing that of our competition.  We offer installation, optimization, and system repair services.  We also education our customers so they can better understand today's technologies.

Do you install and support hardware purchased from another reseller?
Yes.  Regardless of where you purchased your equipment, we will install, configure and support all PC and laptop technology products. 

What kind of hardware and software do you support?
We support any make or model of laptop or PC, regardless if it is for home, home office or business use.  Since we are not affiliated with any retailers, there is never any pressure to purchase from one particular supplier.  As a matter of fact, we have developed a partnership with several national suppliers so we can better server your needs with the latest technologies available at the best prices.

What Operating Systems do you support?
We support all Microsoft operating system, including Windows 98 through to Windows 7 plus all versions of Windows Server 2000, 2003, and 2008.  Whether you wish to upgrade or perform a fresh installation of these operating systems, we can get you up and running within a short period of time.  Since Windows XP support from Microsoft will begin to fade soon, we recommend that our customers install Windows 7.

Will I be locked into a monthly or yearly contract?
We do not believe in pressuring a client to sign up for services they may not need - we will never as you to lock into a contract.  Services are provided and charged only as needed at our hourly rate.   

What forms of payment do you accept?

We accept the following forms of payment:

  • Cheque 
  • Cash 
  • Interac Email Money Transfer 
  • American Express 
  • Mastercard 
  • Visa
  • PayPal

What are your hours of operation?  
DLG Systems Consulting is available Monday through to Friday from 8 AM to 10 PM and weekends from 10 AM to 6 PM.  After hours support is available with prior arrangements.  Support is available online through our Live Chat or Desktop Remote Support options.  We also provide support via e-mail or online form located on our Contact Us webpage or via telephone at (647) 367-5978 or (416) 827-1224.  

What areas do you services?

We provide onsite service for residential and business customers in the following cities:

  • Aurora
  • Brampton
  • Markham
  • Mississauga
  • Newmarket
  • Oakville
  • Pickering
  • Richmond Hill
  • Scarborough
  • Stouffville
  • Vaughan
  • Woodbridge